Terms of service

This website is operated by Acidel. Throughout the site, the terms “we”, “us” and “our” refer to Acidel. Acidel offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and purchasing something from us, you engage in our service and agree to be bound by the following terms of service. These terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

Please read these terms carefully before accessing or using our website.

  1. online store terms

By agreeing to these terms, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.

You may not use our products for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction, including copyright laws.

You must not transmit any viruses, worms, or harmful code. Any breach of these terms will result in immediate termination of your access to our services.

  1. general conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and involve:
transmissions over various networks
changes to conform to technical requirements

Payment information is always encrypted and securely processed.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service without written permission from Acidel.

  1. accuracy of information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon without consulting more accurate sources.

We reserve the right to modify the contents of this site at any time.

  1. product information

We aim to display product descriptions, images, and details as accurately as possible. However, we cannot guarantee that your device display will reflect exact product colors.

All products are subject to availability. We reserve the right to discontinue products at any time.

Prices for products are subject to change without notice.

  1. orders and billing

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, household, or order.

If we change or cancel an order, we may attempt to notify you using the email or phone number provided at checkout.

You agree to provide current, complete, and accurate purchase and account information for all purchases.

  1. shipping and delivery

Orders are processed within 1 to 3 business days. Shipping typically takes 4 to 9 business days. Delivery time is estimated at 5 to 12 business days depending on your location within the United Kingdom.

These are estimated delivery times and delays may occur due to external factors beyond our control.

  1. returns and refunds

Returns are accepted within 30 days of delivery. Returns are free of charge. Refunds are processed within up to 10 days after the returned item is received and inspected.

For full details, please review our refund policy.

  1. optional tools

We may provide access to third-party tools over which we neither monitor nor have control.

You acknowledge that we provide access to such tools without warranties or conditions.

Your use of optional tools is entirely at your own risk.

  1. third-party links

Certain content, products and services available via our service may include materials from third parties.

We are not responsible for examining or evaluating the content or accuracy of third-party materials.

  1. user comments and submissions

If you submit comments, suggestions, or other materials, you agree that we may use them without restriction.

You agree that your comments will not violate any rights of third parties.

We are not obligated to maintain comments in confidence, pay compensation, or respond.

  1. personal information

Your submission of personal information through the store is governed by our privacy policy.

  1. prohibited uses

You are prohibited from using the site:
for unlawful purposes
to solicit others to perform unlawful acts
to violate regulations or laws
to infringe intellectual property rights
to harass or discriminate
to submit false information
to upload malicious code
to collect personal data of others
for spam or phishing

We reserve the right to terminate your use of the service for violating any prohibited uses.

  1. disclaimer of liability

Acidel does not guarantee uninterrupted or error-free service. We do not guarantee that results from using the service will be accurate or reliable.

All products and services are provided as available and as is.

We are not liable for damages including:
lost profits
lost revenue
lost data
replacement costs
indirect or consequential damages

  1. indemnification

You agree to indemnify and hold Acidel harmless from any claim arising from your breach of these terms or violation of law.

  1. severability

If any provision of these terms is determined to be unlawful, void or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law.

  1. termination

These terms remain effective unless terminated by either you or us.

We may terminate this agreement at any time if you fail to comply with the terms.

  1. entire agreement

These terms of service and any policies posted by us constitute the entire agreement between you and Acidel.

  1. governing law

These terms of service shall be governed by and interpreted in accordance with the laws of the United Kingdom.

  1. changes to terms

We reserve the right to update or modify these terms at any time. Changes will be posted on this page.

  1. contact information

Acidel
1 Lyncroft Rd, North Shields NE29 0RR
United Kingdom

Email: info@acidel.com
Phone: +44 19 1257 9542

By using this website, you agree to these terms of service.